Technical Support Operational Hours
Wepa Technical Support Operational Hours are Monday R11; Friday, 7am-6pm CST. Feel free to contact us either by phone, email or chat: Phone: 1.800.675.7639 Email: help@wepanow.com Chat: /
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Linux Print App
The Linux Print App is the most flexible way to print from Linux. Print from any software by choosing File > Print and selecting a wepa printer. Quick Start: Download this for DEB package or this for RPM package and run it. See below for information on the following topics: Website Download Installation How to Print Uninstalling Troubleshooting
Wepa Payment Options
Wepa offers multiple payment options to make it easier and more convenient to pay for printing. Click here to see how to use our mobile app to deposit to your account for easy, no-fee printing. Wepa Account Users can deposit funds to their Wepa Account and then use those funds to print. There is a […]
Website – New Deposit Funds Method
Following support post provides details on the new deposit funds method on the wepa website:
Scanners
The following support post shows how to use the wepa scanners and upload your scans to a cloud source or print directly at the print station:
Recover Recently Printed Documents at Print Station
Want to re-print documents that you recently printed at the print station and avoid recovering at the wēpa website? Wēpa has released a NEW feature at the print station that will allow you to recover print jobs that have been printed and uploaded in the past 6 days:
Print Card Balance Transfer to Wēpa Account
Tired of carrying your wēpa print cards around? Wēpa has released a NEW feature at the print station where you can transfer the balance of your print cards to your wēpa account balance:
Operation could not be completed error 0x0000074 port is unknown unable to install printers when installing Windows Print App
Some Windows 10 computers encounter an error when installing our Windows Print App driver. The issue is related to permissions and prevents the installation of the Wepa printer port. This message may appear: Or this message: To resolve this issue, please install the Wepa printer port manually and then install the Wepa Print […]
Print PowerPoint Documents Multiple Slides Per Page
Print PowerPoint documents with multiple slides per page by using any of the print methods below:
Manage ‘My Documents’: Delete or Re-Print Documents
NOTE: Document must have been uploaded within the past 6 days ‘My Documents’ on the Wepa website shows uploaded documents within the last 6 days. Manage your documents by deleting or recovering them. Note, any documents uploaded after 6 days will automatically be deleted from R16;My DocumentsR17;.