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Alerts

BASIC YELLOW ALERTS Paper_Low_Warning: Printer Tray 1 is empty Printer_Low_Toner: Printer toner is low, less than 10% remaining Paper_Incorrect_Tray_Size: Printer tray size needs to be changed to Letter Belt_Low: Printer belt is low, less than 5% remains- change after belt reaches 2% Fuser_Low: Printer fuser is low, less than 5% remains- change after fuser reaches […]

Paper Jam Prevention

The printer is set to feed paper from both Tray 1 (top tray) and Tray 2 (bottom tray). Always fan the paper stack on all four sides prior to placing the paper in the tray. Do not leave space between the paper, guides and rear stopper. Do not overfill the paper tray. Do not load […]

Consumable Replacement Video Tutorials

High Capacity  Printer – Toner & Fuser Color Printer  R11; Paper Color Printer – Toner Color Printer – Drum Color Printer – Belt Color Printer – Fuser

Deploy wepa Print App for Mac to multiple public computers

wepa institutional customers can deploy the wepa Print App for Mac to multiple public computers using the process below. Latest Version 2024.8.19 Should I update my driver? If you are using a version below 2024.8.19, we recommend updating to our latest. Change Log: v.2019.6.1: Mac Certificate Renewed v.2019.7.3: wepa codes removed from toolbar and replaced […]

How to make sure the wepa printer is the default printer for all users

Windows will sometimes modify the default printer for various reasons. Here is one approach that can be used to ensure that the desired printer is the default printer for your users. Windows 10: To use the approach below, you must disable the option “Let Windows manage my default printer̶1; Option 1 R11; GPO with rundll32 […]

Deploy wepa Print App for Windows to multiple public computers

wepa institutional customers can deploy the wepa Print App for Windows to multiple public computers using standard methods such as GPO, SCCM, or silent command line installation. General information about the wepa Print App for Windows can be found here.

Dedicated wepa Google Cloud Print printer for an institution (GCP Assistant)

wepa institutional customers can own and manage a Google Cloud Print printer that works with wepa.  This allows you to easily make it available to your users and managed devices. HOW TO CREATE A DEDICATED WEPA GCP PRINTER Contact your wepa Project Manager or help@wepanow.com to obtain the wepa Google Cloud Print Assistant. Use the wepa […]

How wēpa works

PRINT SOLUTION Send your documents on-the-go and print at any conveniently located wēpa print station. HOW DOES IT WORK? 1.Create Your Account First-time users, create your wēpa account at any wēpa print station or online at wepanow.com. 2.Deposit Funds At the wēpa print station, log in and select the “Deposit Funds” button. On the web, […]

G4 Monitor Replacement

The following post shows how to replace a display monitor for the G4 Print Station Model: