Print Cost
Pricing varies by institution. You may contact your wepa Project Manager or contact Support for immediate assistance (1.800.675.7639 / help@wepanow.com / live chat) .
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Need Help? Please complete and submit the form below and a member of our Technical Support team will follow up with you shortly. Refer here for our refund procedure.
Deposited Funds on wēpa Account Not Available
It probably means that you have more than one wēpa account, and have deposited money into the one that you did not choose to print from. Contact Support for assistance (1.800.675.7639 / help@wepanow.com / Chat Below).
Print with wēpa Code at Print Station
wēpa codes are 6 alpha-numeric codes (3 letters and 3 numbers) provided as confirmation a document uploaded successfully. It is a shortcut to print a single print job documents. We recommend swiping campus / tagged card or manually logging into wēpa account to print multiple documents:
Print Station Payment Options
Below are the payment options at Print Stations to print documents:
Print Multiple Documents at Print Station
Login to wēpa account by swiping campus / tagged card or manually entering credentials. All uploaded documents using wēpa Username will appear.
Blank Pages
Some schools utilize Blackboard and various other online resources for posting of documents available for students. In order to avoid formatting issues or blank pages when printing a PDF from web based documents, either save it to the desktop of the computer, open the document from there and print, or scroll cursor over the bottom […]
Forgot Password
For accounts that wēpa manages, the wēpa account password can be reset. The following post shows how to reset wēpa account passwords from the website, Windows Print App, Mac Print App, or Mobile Print App: NOTE: wēpa will never ask for your password.
Documents Not Appearing When Using USB Device at Print Station
Disclaimer: Ensure Proper Access to USB Device is being performed by checking the following Support link before continuing. If documents do not appear after inserting USB device, the following could be the cause: Documents are not supported by wēpa system. The following documents are supported: Word, Excel, Power Point, PDF, JPG, BMP Documents are encrypted or […]