Print App: Upload Documents

Upload documents using the Windows Print App, Mac Print App, or Linux Print App. Open your document in its default software, select File > Print, choose a wēpa printer, then select Print.

Open the Print Window

Open the document normally within its default software, such as Word, Excel, PowerPoint, Preview, Adobe Reader, or another supported application. Then select File > Print.

Select a wēpa Printer

The print settings window will appear with a selected printer. Open the printer drop-down menu and choose one of the available wēpa printers.

wēpa BW
Prints black and white on the front of each page only.
wēpa BW Two-Sided
Prints black and white on the front and back of each page.
wēpa Color
Prints color on the front of each page only.
wēpa Color Two-Sided
Prints color on the front and back of each page.
Each printer option may have a different print cost per piece of paper. Contact wēpa support at help@wepanow.com, chat with support, or call 1-800-675-7639 for print costs at a specific institution.

Windows Print App: Print Windows

Windows PDF and Word print window examples

Mac Print App: Print Windows

PDF print window with printer selection at the top:

Mac PDF print window with printer selection at top

Word print window:

Mac Word print window

Format Settings

Choose any needed print format settings, such as printing multiple pages per sheet, page range, copies, or orientation. Review the print preview before uploading to confirm the document looks correct.

Page size note: Select Page Setup and confirm the page size is set to Letter 8.5 x 11 in. If the page size is set to something else, the document may not upload or may not appear at the print station.

After choosing a wēpa printer and confirming the format settings, select Print to upload the document. If using a public or lab computer, enter your username and password when prompted to complete the upload.

Documents Uploaded

Click the wēpa icon to see the full list of documents uploaded to the wēpa account. The wēpa icon for Windows is located in the lower-right system tray area. For Mac, it is located in the upper-right toolbar area.

Windows Print App – Documents Uploaded

Windows Print App documents uploaded list

Mac Print App – Documents Uploaded

Mac Print App documents uploaded list

Linux Print App – Documents Uploaded

Linux Print App documents uploaded list

Submit Crash Report

If you encounter issues uploading a document, select the print app icon, open settings, and choose Submit Crash Report. This helps wēpa support review logs and troubleshoot the issue.

Windows Print App – Submit Crash Report

Windows Print App Submit Crash Report menu option

Mac Print App – Submit Crash Report

Mac Print App Submit Crash Report menu option

Linux Print App – Submit Crash Report

Linux Print App Submit Crash Report menu option
If the Submit Crash Report option is unavailable, use the troubleshooting log instructions below: