Windows Print App

  • The Windows Print App is the most flexible way to print from Windows.
  • Print from any software by choosing File > Print and selecting a wēpa printer.
  • Works with Windows computers and Surface Pro tablets.
  • For Windows Surface RT or Windows Surface 2 tablets, please use Email-To-Print or Web Upload.
  • If you want to deploy this to multiple public computers, click here.

Quick Start: Download the Windows Print App installer that matches your computer architecture and run it.

Download Windows Print App x64 Download Windows Print App x86

Website Download

Go to wepanow.com/software to download the latest version.

Latest Version: 2026.6.7

Installation

Open the .msi file to begin installation.

32-bit Software Requirement: Microsoft VC++ 2017 or greater runtime package. Click here to download and install.

Press Next and proceed through the installation steps.

Windows Print App installer welcome screen

Accept the terms of the license agreement and choose Next.

Windows Print App license agreement screen

Select the default printer from the drop-down menu, then choose Install. Two-sided printers will print documents on two sides by default. Choose None to retain your current default printer.

Windows Print App default printer selection screen Windows Print App installation options screen

After the installation completes, press Finish to launch the application.

Important: You must launch the app the first time to complete the configuration, and this needs to be done with administrative rights.
Windows Print App installation completed screen

When the application launches, select personal if installing on a personal computer or shared or public if installing on a shared or public computer, such as a lab environment. Click Next to proceed.

Important: If you choose shared or public, this choice becomes locked and cannot be changed to the personal version. You must uninstall and reinstall if you decide you want the personal version.
Windows Print App personal or shared public computer selection screen

Select your school or institution. If you are not affiliated with one, choose A Guest User.

Windows Print App school or institution selection screen

Lab / Public Options

After you choose the school, you are notified that this choice can only be changed by uninstalling and reinstalling the application.

Windows Print App warning that the school selection can only be changed by reinstalling

Set a session timeout value. Users will be automatically logged out of the application after a set amount of time. This choice is appropriate when users do not log in and out of Windows with their own account. Set the value to 0 to disable the session timeout.

Windows Print App session timeout setting

For Single Sign-On (SSO) schools, select the timeout for the user to complete sign-in in the browser.

Windows Print App SSO browser sign-in timeout setting

Choose how long to wait for a user to log in after a print request. If there is no login, the print attempt will be canceled after this amount of time.

Windows Print App login wait timeout setting

Choose whether to prompt users to log out after every print. This choice is appropriate when users do not log in and out of Windows with their own account.

Windows Print App prompt users to log out after every print setting

Select whether the Guest Printing option is available. This option enables the guest printing button on the login screen. Visitors can use guest printing to upload a document and receive a six-character wēpa code that can be used at any print station.

Windows Print App enable guest printing setting
Reminder: These choices become locked and cannot be changed. You must uninstall and reinstall to choose a different school or different options.

Choose Save to finish the setup process. The login screen may look different depending on your school’s sign-in configuration.

For Single Sign-On (SSO) schools, users will see a Login with School Credentials button. Selecting this option launches an external browser so users can sign in on the school’s login page. If Guest Printing is enabled, select No Account to print without signing in and receive a wēpa code.

Windows Print App SSO login screen with school credentials option

For non-SSO schools, the login screen will request a username and password. If Guest Printing is enabled, select No Account, Print now and get a Wepa Code to print without signing in.

Windows Print App username and password login screen with guest printing option

How to Print

From any software that can print, choose File > Print, select a wēpa printer from the drop-down menu, and select Print. If you are not already signed in, a login prompt will appear.

The Print App window will launch and show that the print job is processing.

Windows Print App print job processing

The print job will be shown as ready if the upload was successful. The app will show document details, such as the number of pages and selected print options.

Windows Print App showing a document ready to print

Select the wēpa icon to view uploaded files. Remember to log in at the print station to see all of your documents. You do not have to use release codes if you have an account.

Windows Print App documents uploaded list

Lab Only: If prompt to logout after every print is enabled, a window will appear requesting the user to stay signed in or log out after each upload. Select Logout if finished printing to ensure the next user will not print to your wēpa account, or select Stay signed in if continuing to print.

Windows Print App logout after upload prompt

Lab Only: If the session timeout is enabled, a window will appear requesting the user to stay signed in or log out after the configured amount of time has passed without a print.

Windows Print App session timeout logout prompt

Settings and Troubleshooting

Select the settings option to view additional tools and support options. Click Submit Crash Report to email necessary logs to wēpa support at help@wepanow.com. If it is grayed out, select here to manually retrieve these logs.

Windows Print App settings and support options

Guest Printing

If the Guest Printing option was enabled during setup, select No Account, Print now and get a Wepa Code on the login screen to print without signing in.

Select the guest printing option, then send your print job to a wēpa printer.

Windows Print App guest printing start screen

The Guest Printing window will process and upload the document, then provide a wēpa code to use at any print station.

Windows Print App guest print ready screen showing a wēpa code

Uninstalling

Open Control Panel, then click Programs. Scroll down and select wēpa Print App, then click Uninstall in the top menu bar.

Older Print App Versions

Some computers may still show an older version of the Windows Print App. The overall process is similar, but the screens may look different from the examples above.

If your screen does not match this article, update to the latest version from the wēpa software page, or contact your school’s IT support if you are using a lab or public computer.