Web Uploads
Upload documents from the wēpa website by logging into wepa account.
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Change Password
For accounts that wēpa manages, the wēpa account password can be changed at the wēpa website or mobile app. NOTE: wēpa will never ask for your password.
Tag or Untag Card
Tag any card with a magnetic strip to automatically log into wēpa account and avoid manually entering username/password credentials.
Depositing Funds to your Wēpa Account Balance
Deposit funds to your Wēpa account balance using our mobile app, website, or at a print station. Please see here for details about how to deposit: https://support.wepanow.com/wepa-payment-options/ Why should I deposit? Deposit $5 or more to your account to avoid paying per-transaction credit card fees when you print. Purchases below $5 have a credit card […]
New Members Area on Wepa Website
The members area will be updated to be more user friendly and new features such as cloud source integration and ADA compliant under the WCAG 2.0 AA standard.
Windows Print App Troubleshooting Logs
If the Windows Print App encounters problems, try to submit a crash report by selecting the wepa windows print app icon in the bottom right toolbar then the cog icon following by ‘Submit Crash Report‘. WPA UTILITY APP If ‘Submit Crash Report’ is grayed out and not available, open the C:\Wepa\bin folder and double click R16;WPA Utility App.exeR17;: The […]
Mac Print App Troubleshooting Logs
If the Mac Print App encounters problems, try to submit a crash report by selecting the wepa mac print app icon in the top right toolbar then the cog icon following by R16;Submit Crash ReportR16;. WEPA PRINT APP UTILITY If R16;Submit Crash ReportR17; is grayed out and not available, select Go in the top left toolbar then […]
FAQs
How do I install the Mac Print App? Instructions to install the Mac print app can be found on our support site here: /mac-print-app/ How do I install the Windows Print App? Instructions to install the Windows print app can be found on our support site here: /windows-print-app/ How do I deposit money into my […]
Consumable Change and Troubleshooting Guide
Supply Tips
wēpa monitors each print station’s print volume on every campus and provides the supplies necessary to keep the print stations running properly. We have provided a few pointers and tips below.