Supply Tips

wēpa monitors each print station’s print volume on every campus and provides the supplies
necessary to keep the print stations running properly. We have provided a few pointers and
tips below.

CONSUMABLE LIFE SPANS

Each printer consumable (toner, drum, belt, fuser) has a different print life expectancy and
therefore each will need to be replaced at a particular time.

  • Toner: approximately 10,000-11,000 pages
  • Drum: approximately 20,000-22,000 pages
  • Belt and Fuser: approximately 60,000 pages

CONSUMABLE YELLOW ALERTS

  • Toner: 10% = approximately 1,000 pages remain
  • Drum: 5% = approximately 1,000 pages remain
  • Belt & Fuser: 5% = approximately 3,000 pages remain

CONSUMABLE RED ALERTS

  • Toner: 0%
  • Drum: 2%
  • Belt & Fuser: 2%

REPLACING COMPONENTS PRIOR TO END OF LIFE

  • To prevent unnecessary waste, please wait to replace the component until after you receive
    a low alert.
  • If there is a problem, please notify wēpa  support (800.675.7639 / help@wepanow.com / Chat Below) immediately so they may provide
    assistance in resolving the issue.
  • It is possible that wēpa will request a defective item be returned to us. If that is the case, an RMA# will be provided along with a return label. Please notify wēpa  support if you feel an item is defective so that further instruction may be provided.
  • Please be sure to notify wēpa  support if a component is replaced prior to receiving a low alert so we can ensure that we send additional supplies if needed
  • If you feel that your print demands are greater than your current inventory, please contact our Supply Manager and we will send additional supplies.

SUPPLY MANAGER CONTACT

Kelley Stephens (kelley.stephens@wepanow.com)