Paper Jam Prevention

The printer is set to feed paper from both Tray 1 (top tray) and Tray 2 (bottom tray).

  • Always fan the paper stack on all four sides prior to placing the paper in the tray.
  • Do not leave space between the paper, guides and rear stopper.
  • Do not overfill the paper tray.
  • Do not load damaged or warped paper.
  • Load only the 8.5” x 11” paper that is provided by wepa into the trays.
  • Gently close the paper tray.
  • Do not pull the paper tray out during printing.
  • Ensure that BOTH trays are set to Letter size.