23 articles about How to Print

Guest and Visitor Printing

Guest and visitor printing is meant for users that do not have an account set up with wepa. The following support article covers guest and visitor printing using the following print methods:

Email-To-Print

Wepa Print Driver

Cloud/USB Print Directly at Print Station

Click here for guest/visitor payment options: Payment Methods.

Email-To-Print

  • Email is a good option for a visitor or guest who is on their own device. When we don’t recognize the sender, we will process the attached files and provide one or more ‘Wepa Codes’ to release the files at a print station.
  • Open an email client and enter print@wepanow.com in the ‘To:’ field
  • Attach a supported file type to the email.
  • Optionally, set options like “Color” or “Duplex” in the email body. Refer to the Email-To-Print support article for more details about how to set print options by email.
  • An email reply should appear shortly in the Inbox with the status of the upload attempt. If successful, a ‘Wepa Code’ will be available like below. Click the ‘Edit Options’ on the right to change the print settings:
  • At the Wepa print station, select the ‘Don’t Have A Card’ button at the bottom and then ‘I Have A Wepa Code’. Enter the 6 alpha-numeric Wepa Code and then ‘Submit’:
  • The uploaded file will appear. Select the cog settings icon on the right to adjust the print settings if needed. Select ‘Print’ at the bottom when ready to proceed to the payment view:

Wepa Print Driver

  • The Wepa Print Driver is a desktop client installed on school lab or library computers to upload files. One option is to have a Guest Print button.
  • Open any application and select ‘File>Print’
  • Select a Wepa printer from the Printer or Destination dropdown menu. The wepa BW and wepa Color will upload the file as black & white for BW and color for Color. The wepa 2-sided printers will upload the file as double-sided. Select Print to proceed with sending the file to the Wepa Print Driver desktop client:
  • The Wepa Print Driver desktop client will launch (appearance may vary by location). Select the blue button ‘No Account, Print Now and get a Wepa Code’:
  • A Wepa code will be provided after the document uploads:
  • At the wepa print station, select ‘Don’t Have A Card’ button at the bottom and then ‘I Have A Wepa Code’. Enter the 6 alpha-numeric Wepa Code and then ‘Submit’

  • The uploaded file will appear. Select the cog settings icon on the right to adjust the print settings if needed. Select ‘Print’ at the bottom when ready to proceed to the payment view:

Cloud/USB Print Directly at Print Station

  • Any user can visit a Wepa print station without uploading a file and print directly at the print station.
  • Select ‘Don’t Have A Card’ button at the bottom and then ‘Print From Cloud or USB (no account)’ button.
  • Next, insert a USB device or select a cloud provider on the right and login to get access to the cloud provider files:
  • A file explorer will appear showing the folders and files available:
  • Select a file to set the print settings and/or preview the file. Select ‘OK’ in the lower right to proceed, followed by ‘Done’ on the file explorer to prepare the file for printing:
  • Once the file is prepared, it will appear in the print queue with the print settings. Select ‘Print’ at the bottom to proceed to the payment view:

Payment Methods

  • After selecting ‘Print’ at the wepa print station, the payment view will appear with options:
  • The ‘Wepa Account’ payment option is for users with an account setup with wepa. A username/password or a campus card associated with your account will be needed to proceed with this option.
  • The ‘Campus Card’ payment option is for users that have a campus card or guest campus card if available.
  • The ‘Print Card’ payment option is for Wepa print cards.
  • The ‘Credit Card or PayPal’ option is for using a credit card or PayPal account. NOTE – there is a $0.40 fee per transaction under $5.00. A user can create a free Wepa account to deposit a minimum of $5.00 and avoid the fee.

Wepa Express

Updated: August 7, 2020
The new mobile application is available now!

  • Touch-free printing
  • Secure release by another person

Wepa Express allows touch-free document release and secure document release by another person. Wepa Express is available in the Wepa Mobile App.

Get Started

If you don’t already have it, install the Wepa mobile app.

Tap the rocket to select which files to release. Files that you add in the mobile app will already be enabled.

This file is disabled and will not release automatically
This file is enabled and will release automatically


Then, tap the print station in the lower right to log in to a print station, or to give a code to someone else.

Tap the print station to proceed

The Wepa Express summary screen will tell you if you are ready to release, and it will also show a Wepa Code if your documents can be released without a payment card swipe or tap at the print station. You may be prompted to add funds or change your payment method.

Log In

The Wepa Mobile App will tell you the best way to log in to the print station, using NFC (where available) or your campus card. Your documents will print immediately after you log in to the print station. If you need to swipe a card for payment and you do not use it to log in, you will be prompted to present the card, and then the documents will print.

Give someone the Wepa Code

Give the Wepa Code to another person to have them release the documents on your behalf (they won’t have access to your account). When the code is used, a confirmation screen will appear and the documents will print after pressing the Print button. This option is not available if a payment card needs to be presented to release the documents.

Need a reminder? Play the tutorial in the app.

F A Q

What is Wepa Express?
Wepa Express allows you to set up your document release ahead of time, with payment. From there, you can release the documents at any print station without having to touch the screen, or you can give a secure Wepa Code to another person to have them release the documents on your behalf.

Why should I use Wepa Express?
Wepa Express allows you to print easily without touching the print station screen. With the Wepa Mobile App, you can print files from your phone or from cloud storage sources like Google Drive and OneDrive. Select your files to release and your payment method, and all you have to do is tap your phone or swipe your card to release your documents. It’s the fastest and safest way to print!

What can I do with the Wepa Code?
Right now, the fewer people touching the print station the better. Use the Wepa Code with a staff-assisted pickup service (where available). Faculty can accept Wepa Codes for assignments and release all of the documents for the class. A group of friends can send one person to release documents for the whole group.

What if the print station doesn’t have NFC and I don’t have a login card?
Some Wepa Print Stations do not have NFC to use for login with the mobile app. If you do not have a login card, log in by username and password. After logging in, use the menu option to “Tag” a card of your choice to use for login next time. Then, sanitize your hands.

RESOURCES

Email-To-Print (ETOP)

Quickly and conveniently print files by attaching them to an email, sending them to print@wepanow.com, and picking them up from any print station. The following support post provides more details!

Linux Print App

  • The Linux Print App is the most flexible way to print from Linux.
  • Print from any software by choosing File > Print and selecting a wepa printer.

Quick Start: Download this for DEB package or this for RPM package and run it.

See below for information on the following topics:

  • Website Download
  • Installation
  • How to Print
  • Uninstalling
  • Troubleshooting

Scanners

The following support post shows how to use the wepa scanners and upload your scans to a cloud source or print directly at the print station:

Recover Recently Printed Documents at Print Station

Want to re-print documents that you recently printed at the print station and avoid recovering at the wēpa website? Wēpa has released a NEW feature at the print station that will allow you to recover print jobs that have been printed and uploaded in the past 6 days:

How wēpa works

PRINT SOLUTION

Send your documents on-the-go and print at any conveniently located wēpa print station.

HOW DOES IT WORK?

1.Create Your Account

First-time users, create your wēpa account at any wēpa print station or online at wepanow.com.

2.Deposit Funds

At the wēpa print station, log in and select the “Deposit Funds” button.
On the web, log in at wepanow.com and select “Menu>Deposit Funds.”

3.Upload Your Documents

Send your documents to the wēpa print cloud from your smart phone, tablet or computer.

4.Log In At Any wēpa Print Station

Enter your username and password or swipe a tagged card.

5.Print Your Documents

Select your method of payment.
wēpa account and credit/debit cards are accepted.

FOR FASTER LOG IN WITH THE USE OF A CARD:

Tag any card with a magnetic stripe to your wēpa account.
Log in and select the “tag card” icon at the wēpa print station to tag your card.

UPLOAD YOUR DOCUMENTS AND PRINT!

Try one of these easy ways to print using wēpa:

Cloud

Access your Box, Google Drive, Dropbox or OneDrive account at any wēpa print station to print your files.

Web

Log in at wepanow.com/webupload, select your documents and “send to wēpa.”

Traditional

One-time download: wepanow.com/printapp
Open your document, choose “File>print” and select your preferred wēpa printer.

Email

Using the email tied to your wēpa account, email your documents to print@wepanow.com.

Mobile

Download the “wēpa Print” app and follow the instructions.

USB

Insert your USB drive at any wēpa print station.

How to Print: Upload / Print Methods

Traditional-iconEmail-Iconweb-icon

Cloud-iconMobile-iconUSB-icon

Multiple methods are available to print at a wēpa print station. The following post provides information on the different methods of uploading and/or printing documents:

  • Print App: Windows / Mac
  • Email-To-Print
  • Web Upload
  • Cloud Storage
  • Mobile App: Android / iOS
  • USB