The following support post is in regards to schools that have the user pin enabled for card swipe logins. It is an extra layer of security where after a card swipe to login occurs, a 6 digit pin is required to proceed. pin Creation The pin can be created after swiping a card for login […]
Wepa has added additional print station features to help address concerns on campus related to the novel coronavirus. Wepa print stations can be placed into different modes of operation to help protect the health and safety of students. Contact your Wepa Project Manager to request that stations be placed into different modes of operation. Express-only […]
The following support post shows how to use the wepa scanners and upload your scans to a cloud source or print directly at the print station:
Want to re-print documents that you recently printed at the print station and avoid recovering at the wēpa website? Wēpa has released a NEW feature at the print station that will allow you to recover print jobs that have been printed and uploaded in the past 6 days:
Tired of carrying your wēpa print cards around? Wēpa has released a NEW feature at the print station where you can transfer the balance of your print cards to your wēpa account balance:
Print PowerPoint documents with multiple slides per page by using any of the print methods below:
Deposit funds to Wēpa account balance either at print station or website using a credit/debit card or PayPal. There is no minimum balance that must be maintained and any remaining user deposited funds can be refunded by contacting wēpa support (1.800.675.7639 / help@wepanow.com / Chat Below).
How do I install the Mac Print App? Instructions to install the Mac print app can be found on our support site here: /mac-print-app/ How do I install the Windows Print App? Instructions to install the Windows print app can be found on our support site here: /windows-print-app/ How do I deposit money into my […]
The following post shows how to replace a display monitor for the G4 Print Station Model:
The following post provides basic troubleshooting and supplies information for the C711/C712 Color Printer such as consumable alerts, replacing consumable videos, and paper jams: Troubleshooting Tips Alerts Paper Jam Prevention Paper Jam Sensor Error Codes Duplex Unit Fuser Inspection LED Heads Supply Tips Consumable Life Spans Alerts Replacing Components Prior to End of Life Supply Manager […]