The following support post is in regards to schools that have the user pin enabled for card swipe logins. It is an extra layer of security where after a card swipe to login occurs, a 6 digit pin is required to proceed. pin Creation The pin can be created after swiping a card for login […]
The Windows Print App, Mac Print App, and Mobile Print App include options to submit crash reports and logs if uploading a document encounters problems. Crash reports help wēpa support review application logs and troubleshoot upload, login, or print app issues. See below for information on the following topics: Windows Print App Mac Print App […]
wēpa institutional customers can deploy the wēpa Print App for Mac to multiple public computers by generating deployment files with the Wepa Lab Configurator. The configurator creates a Settings.xml file and an install.sh script for the selected school and lab configuration. The WepaPrintApp.pkg installer must be placed in the same generated folder before running the […]
To support users who are unable to use a touchscreen at our print stations, Wepa offers two options: Set up an Express release using the Wepa mobile app or Wepa website, and log in to the print station by using NFC in the Wepa mobile app or by swiping a campus card (not all login […]
Wepa has added additional print station features to help address concerns on campus related to the novel coronavirus. Wepa print stations can be placed into different modes of operation to help protect the health and safety of students. Contact your Wepa Project Manager to request that stations be placed into different modes of operation. Express-only […]
The following support post shows how to use the wepa scanners and upload your scans to a cloud source or print directly at the print station:
Want to re-print documents that you recently printed at the print station and avoid recovering at the wēpa website? Wēpa has released a NEW feature at the print station that will allow you to recover print jobs that have been printed and uploaded in the past 6 days:
Tired of carrying your wēpa print cards around? Wēpa has released a NEW feature at the print station where you can transfer the balance of your print cards to your wēpa account balance:
Print PowerPoint documents with multiple slides per page by using any of the print methods below:
How do I install the Mac Print App? Instructions to install the Mac print app can be found on our support site here: /mac-print-app/ How do I install the Windows Print App? Instructions to install the Windows print app can be found on our support site here: /windows-print-app/ How do I deposit money into my […]