It probably means that you have more than one wēpa account, and have deposited money into the one that you did not choose to print from. Contact Support for assistance (1.800.675.7639 / help@wepanow.com / Chat Below).
23 articles about Print Station
Print with wēpa Code at Print Station
wēpa codes are 6 alpha-numeric codes (3 letters and 3 numbers) provided as confirmation a document uploaded successfully. It is a shortcut to print a single print job documents. We recommend swiping campus / tagged card or manually logging into wēpa account to print multiple documents:
Print Station Payment Options
Below are the payment options at Print Stations to print documents:
Print Multiple Documents at Print Station
Login to wēpa account by swiping campus / tagged card or manually entering credentials. All uploaded documents using wēpa Username will appear.
Accessing Documents at Print Station
Below are the 5 methods of accessing documents at Print Stations to print:
Documents Not Appearing When Using USB Device at Print Station
Disclaimer: Ensure Proper Access to USB Device is being performed by checking the following Support link before continuing.
If documents do not appear after inserting USB device, the following could be the cause:
- Documents are not supported by wēpa system. The following documents are supported: Word, Excel, Power Point, PDF, JPG, BMP
- Documents are encrypted or copy protected. Attempt to move documents to non-encrypted folder or remove the encryption software from USB device.
- Virus protection software is present on USB device. Remove software to personal computer for future use and try USB device again at wēpa print station.
Print Station
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wepa G5 model Print Station
