User PIN for Card Swipe Login

The following support post is in regards to schools that have the user PIN enabled for card swipe logins. It is an extra layer of security where after a card swipe to login occurs, a 6 digit PIN is required to proceed.

PIN Creation

The PIN can be created after swiping a card for login for the first time. The user will see the following prompt to enter a 6 digit PIN that adheres to the requirements on the right:

If the PIN does not meet the requirements, it will indicate which requirement was not met by highlighting in red:

Entering PIN

On the next card swipe login attempt, the PIN request will appear if the PIN has been created. The prompt will look like the following screenshot below:

Enter the PIN followed by ‘Next’ in the lower right corner to login. Successful prompt will appear like the below screenshot:

Removing PIN

If the PIN is forgotten, it can be removed at the Wepa website. Log into the Wepa account with the PIN and select Account Tools where the ‘Remove Card PIN’ will be located. Select ‘Remove PIN’ to remove the PIN. The PIN can be re-created like normal:

How to Clean Kiosk Monitors

We recommend sanitizing the kiosk monitors with the below US EPA-recommended disinfectants that are also safe for use on the kiosk monitors:

NOTE: Do not use any type of sprays. Wipes only when cleaning the screen.

Clorox Disinfecting Wipes
Clorox Healthcare Bleach Germicidal Wipes
Clorox Commercial Solutions Hydrogen Peroxide Cleaner Disinfectant Wipes
Lonza Disinfectant Wipes
Purell Professional Surface Disinfectant Wipes
Sani-Cloth Prime Germicidal Disposable Wipes

Scanners

The following support post shows how to use the wepa scanners and upload your scans to a cloud source or print directly at the print station:

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Recover Recently Printed Documents at Print Station

Want to re-print documents that you recently printed at the print station and avoid recovering at the wēpa website? Wēpa has released a NEW feature at the print station that will allow you to recover print jobs that have been printed and uploaded in the past 6 days:

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Print Card Balance Transfer to Wēpa Account

Tired of carrying your wēpa print cards around? Wēpa has released a NEW feature at the print station where you can transfer the balance of your print cards to your wēpa account balance:

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Tag or Untag Card

Tag any card with a magnetic strip to automatically log into wēpa account and avoid manually entering username/password credentials.

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Cancel Print Job

Cancel print jobs while they are printing.

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Cloud Storage & LMS

Access documents on cloud storage or learning management system (LMS) applications directly at a wēpa print station. Cloud storage applications currently available are box, Google Drive, OneDrive, Dropbox, and Office 365. Learning Management Systems are available depending on the school and include Canvas, D2L, Moodle, Blackboard Learn, or Sakai.

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Campus Card Swipe Error

Some schools have integrated campus cards to automatically log into students official school wēpa accounts. The following posts provides information if swiping a campus card at a print station results in an error window:

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Print Station Map / Locator

A Print Station Map / Locator is available on a print station, the website, Android Mobile App, or iOS Mobile App. The following posts shows how to use the print station map / locator on the the following platforms:

Print Station
Website
Android Mobile App
iOS Mobile App

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