25 articles about Service Workers

Troubleshooting & Supply Tips: C711/C712 Color Printer

The following post provides basic troubleshooting and supplies information for the C711/C712 Color Printer such as consumable alerts, replacing consumable videos, and paper jams:

  • Troubleshooting Tips
    • Alerts
    • Paper Jam Prevention
    • Paper Jam Sensor Error Codes
    • Duplex Unit
    • Fuser Inspection
    • LED Heads
  • Supply Tips
    • Consumable Life Spans
    • Alerts
    • Replacing Components Prior to End of Life
    • Supply Manager Contact



Incorrect Tray Size Error

If the paper tray size settings are set incorrectly, the quick status page will show a ‘Status Message’ of ‘ALERT PAPER INCORRECT TRAY SIZE’:

status site incorrect tray size