School deposited funds do expire. All funds deposited by schools to students have an effective start and stop time. Depending on the school, the effective time period is either by semester or school year. The funds will be triggered upon any login within a wepa product. Try logging in at https://www.wepanow.com/login to trigger the funds or contact wēpa Support for additional assistance (1.800.675.7639 / help@wepanow.com / Chat Below).
Check the school deposited funds on the website after logging in by selecting show details on the right side under where the Wepa Balance is shown:
A popup window will appear showing a breakdown of your balance with your personally deposited funds at the top which never expire and school deposited funds below it with an expiration date on the right:
You can also check this information on the print station kiosk. After logging in, select the blue menu icon in the top right corner like below:
A dropdown menu will appear, select the first option Show Balance Details:
A popup window will appear with the breakdown of your wepa balance like the website:
